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Status & Assets

Supported Cryptocurrencies with Live Status Updates

bitcoin Bitcoin
$0.00
ethereum Ethereum
$0.00
tether Tether
$0.00
binancecoin BNB
$0.00
ripple XRP
$0.00
usd-coin USDC
$0.00
staked-ether Lido Staked Ether
$0.00
cardano Cardano
$0.00
dogecoin Dogecoin
$0.00
solana Solana
$0.00
tron TRON
$0.00
the-open-network Toncoin
$0.00
vectorium Vectorium
$0.00
alex Alex
$0.00
polkadot Polkadot
$0.00
matic-network Polygon
$0.00
litecoin Litecoin
$0.00
ladz LADZ
$0.00
shiba-inu Shiba Inu
$0.00
wrapped-bitcoin Wrapped Bitcoin
$0.00

Current Status

May 18, 2021

@15:03

We’re facing an all-time high volume of customer requests

We're thrilled that you're writing to us, and we're doing our best to get back to all of our customers as quickly as we can.

Current Support response times are going to be longer than usual. We plan to improve—here's a letter from Support to you:

May 12, 2021

@15:01

Some assets have limited exchange availability

Sending and receiving is operational

Bitcoin Gold (BTG), and BitTorrent (BTT) have limited availability for exchange. Sending and receiving are operational. We are currently working to restore full exchange availability as soon as possible. If you have any questions, please reach out to us via email

Past Status Updates

FEX reports historical status updates for transparency and for legacy archive purposes…

May 18, 2021

@ 15:03

FEX

FEX

Current Support response times are going to be longer than usual. We plan to improve—here’s a letter from Support to you:
May 12, 2021

@ 15:01

FEXCOIN

USDF

Bitcoin Gold (BTG), and BitTorrent (BTT) have limited availability for exchange. Sending and receiving are operational. We are currently working to restore full exchange availability as soon as possible. If you have any questions, please reach out to us via email
May 20, 2021

@ 14:59

Polkadot

DOT

Polkadot (DOT) exchanges are temporarily unavailable for customers in the United States. Sending and receiving is fully operational. We are working hard to restore exchange availability as soon as possible. If you have any questions, please reach out to us via email.

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